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Multi-Cloud

capable

Our Cloud Connect connects the Salesforce Cloud with any type of cloud applications from other vendors and platforms. This includes providers such as Amazon or Google etc.

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THE APPROACH OF

Cloud Connect

Cloud Connect von SKYVVA Integration

SKYVVACloud Connect enables seamless integration of the Salesforce platform with other cloud platforms such as AWS, Google Cloud, Microsoft Azure or Alibaba. Thus, the existing services & applications, the platforms mentioned, can be used for the handling of customer processes.

With our generic approach and the use of standard technologies based on REST and SOAP, the API of platforms is consumed. It does not matter in which techniques, SOAP or REST, the API is available. The Cloud Connect allows to consume the old and new API equally.

Calling the API requires a lot of programming effort, because the developer has to have a lot of experience and knowledge in HTTP programming. Our Cloud Connect allows you to configure the API call via a graphical user interface without having to program.

BEST PRACTICE

Use Cases

Google Geolocation Cloud Connect

Google Geo-Location

Through Cloud Connect it is possible to optimize a service route with Google Geo-Location API. For example, the routes for service trips are optimized to save costs. Here, the Google Geo-Location API is called up from the Salesforce Service Cloud via SKYVVA in order to determine the position of the service technicians. In this way, the journey to the next customer visit can be optimised.

Service Orchestration of the API in Salesforce

Service Orchestration of the API in Salesforce

Service orchestration means that the existing services are made available by various companies as APIs, such as when paying with Paypal or the SCHUFA credit check. These services are needed to execute the business processes e.g. the credit check of the customer. If these services are linked, this results in a new process which SKYVVA supports by orchestrating the API.

Multi Cloud with Cloud Connect

Multi Cloud

The Salesforce Cloud meets the business need for customer relationship management and optimises the service deployment of service technicians. A single cloud is not enough to meet business objectives. More cloud applications on other clouds are needed to run daily business processes on the Salesforce platform. This means that Salesforce as a single cloud is not sufficient. Here the Salesforce Cloud must be integrated with other Cloud providers. SKYVVA enables multi-cloud integration with the Salesforce platform without the need for middleware.