SKYVVA Administration Guide

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  4. 24. Message Monitoring

24. Message Monitoring

Message Monitoring is used to check integration result after processing Inbound or Outbound interface. The integration result includes Pending, Failed, Completed, Cancelled status and the reason why it failed. Additionally, we can know the real Sobject is integrated successfully with completed status.

With Message Board, you can see at any time the amount of space, you have used and how much more is available for your Data Storage (1) and your File Storage (2).

Data Storage: contains all the messages stored in the table.

File Storage: contains all the attachments.

With the message monitor, you can search for messages and see if it gets posted or failed. You can see the different status of messages e.g. green, red, yellow and grey.

With the message monitor, you can search over different criteria. For example, you can search message by date e.g. the creation or modified date. You can sort the view and search message over its content.

Following are the search criteria you can use:

FieldDescription
Integration NameThe name of the integration
Interface NameThe name of the interface
Message NameThe key of the message
Message statusThe status of message
Message ContentThe content of the message
DateYou can specify Creation or Modified date
FromThe from date
ToThe to date
Sort ByYou can specify Creation date, Modified date or Message Name

You can jump into the detail of a message. Click on the message name to jump into the detail. Here is an example of a message detail.

You can see the different fields and its content. You can change the field content and do a reprocessing with the changed value.

You can select message over the message status:

  • None: select all the status.
  • Completed: This status corresponds to the color green. Message with this status could be posted successfully.
  • Failed: This status corresponds to the color red. Message with this status could not be posted successfully due to some error situation. You have to look at the error description and fix the error. Message with this status can be reprocessed.
  • Pending: This status corresponds to the color yellow. Message with this status is in waiting state because it has to the dependent relationship to other messages which could not be posted successfully. Such a message can be reprocessed as well.
  • Canceled: This status corresponds to the color grey. This status corresponds to the color grey. The user is not able to delete messages with status pending so he had to cancel them at the first. As a result, we will get messages with status Cancelled and the user will be able now to delete them.
  • New: This status corresponds to the color blue. This status occurs when user use CDD/CDT (Change Data Detection/ Change Data Transfer) Scheduler to run as a job regularly. CDD collect changes and create the message with status “New”

The following action is applied to the search screen:

Here the description of the function of the button.

ButtonDescription
After specifying all the search criteria push on this button to start the search.
With this button, you reset e.g. clear the search criteria you have entered before.

The following action for the result screen can be applied:

Here the description of the function of the button.

ButtonDescription
Select all the entry in the result screen.
Deselect all the entry in the result screen.
Reprocess the selected message entry/entries.
Delete selected messages
Delete all messages in the result screen.
Cancel the message. You can, for example, cancel a message with status red but not message with status green.

The user can also select (1) all the entry only per page and then he can apply an action (2) for the result screen.

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